Social Media Management Platform with Built-in CRM & Marketing Automation - Social Tribbe

Social media,
managed with
precision.

The all-in-one platform that unifies social media, CRM, and workflow automation across every channel your team uses.

No credit card
30-day free trial
Cancel anytime
app.socialtribbe.com

Good morning, Amara

Kilimani Market · Growth plan

AN
128
Open Conversations
34
Unread Messages
9
Team Members
5
Connected Integrations

Recent Conversations

WA
Fatima Warsame2m

Is the order ready for pickup today?

FB
David Kimani14m

Following up on the wholesale quote

IG
Nia Abdullahi41m

Love the new packaging!

Integrated with 20+ platforms

FacebookInstagramX / TwitterLinkedInTikTokWhatsAppTelegram+13 more
Features

Everything your team needs.
Nothing it doesn't.

Social media management, CRM, workflow automation, and analytics - fully integrated, without the bloat.

Social Media Management

Monitor Facebook, Instagram, Twitter, LinkedIn, TikTok, and YouTube from one dashboard with real-time analytics.

  • Multi-platform post scheduler
  • Visual content calendar
  • Social listening & monitoring
  • Competitor analysis tools

Built-In CRM

Manage contacts, leads, and deals in one place. Track every interaction and never miss a follow-up.

  • Contact & lead database
  • Visual sales pipeline
  • Automated activity tracking
  • Custom fields & smart tags

Visual Workflow Builder

Create automated workflows for calls, messages, and responses with a drag-and-drop builder - no code required.

  • IVR call flows & phone trees
  • AI chatbot conversations
  • SMS automation campaigns
  • USSD interactive menus

Omnichannel Inbox

Manage SMS, WhatsApp, voice, and social messages from one unified inbox with smart routing and auto-responses.

  • Unified inbox - all channels
  • AI-powered auto-responses
  • Smart conversation routing
  • Complete message history

AI Marketing Automation

AI handles lead scoring, intent recognition, and action suggestions - so your team focuses on closing.

  • AI lead scoring & prioritisation
  • Intent recognition & analysis
  • Smart next-action suggestions
  • Predictive sales analytics

Real-Time Analytics

Track every metric that matters - social engagement, campaign ROI, and pipeline performance in one view.

  • Custom analytics dashboards
  • Performance report builder
  • ROI tracking & attribution
  • Scheduled PDF / Excel exports
Platform

One platform.
Every capability.

From social media to CRM to automation and analytics - fully integrated so your data flows freely and your team moves fast.

Social Media Management

Complete toolkit for all major platforms

  • Multi-platform scheduler (Facebook, Instagram, X, LinkedIn, TikTok)
  • Visual content calendar with drag-and-drop
  • Bulk post creation and publishing
  • Social listening and brand monitoring
  • Competitor analysis and benchmarking
  • Best-time-to-post AI recommendations

Omnichannel Communications

Unified messaging across every customer touchpoint

  • SMS bulk and transactional messaging
  • WhatsApp Business API integration
  • Voice calls: IVR systems and tracking
  • USSD interactive menu sessions
  • AI-powered chatbots for all channels
  • Smart routing and auto-responses

CRM & Sales

Complete relationship and pipeline management

  • Contact and lead database
  • Visual deal pipeline with custom stages
  • AI-powered lead scoring
  • Automated activity and task tracking
  • Quote generation and proposal tracking
  • Sales forecasting and deal analytics

Workflow Automation

No-code automation for marketing and sales

  • Visual drag-and-drop flow builder
  • IVR call flows and phone trees
  • Chatbot conversation flows
  • SMS drip campaigns
  • Trigger-based actions and conditions
  • API integrations and webhooks

Analytics & AI Insights

Real-time data and predictive intelligence

  • Real-time engagement metrics
  • Audience demographics and behaviour
  • Conversion tracking and attribution
  • ROI calculations and reporting
  • Sentiment analysis across channels
  • Automated report scheduling

Team Collaboration

Work together across your organisation

  • Multi-user accounts with role permissions
  • Task assignment and tracking
  • Internal notes and comments
  • Team performance analytics
  • White-label reporting for agencies
  • Content approval workflows
No setup fees
Free migration support
24 / 7 customer support
Pricing

Simple, transparent
pricing.

A per-seat base price for the platform, plus metered usage for SMS and voice minutes beyond your bundle. No hidden fees.

All 6 social platforms included at Growth+ - never sold as add-onsFlows are a flat tier feature - never metered per automationSeats add one at a time - no forced tier jump for a growing team

Starter

1–10 employees, your first omnichannel setup

$49/month
$470/yr if billed annually
  • 3 seats included · $12/mo per extra seat
  • Facebook + Instagram
  • WhatsApp Business - 1 number
  • 500 SMS/mo included
  • 100 voice minutes/mo - call logging only
  • Core CRM pipeline · 1,000 contacts
  • Up to 3 active flows
  • Basic analytics dashboard
  • Standard email support
Start Free Trial

30-day free trial · No credit card

Most Popular

Growth

10–50 employees, active multi-channel ops

$149/month
$1,430/yr if billed annually
  • 10 seats included · $10/mo per extra seat
  • All 6 platforms - Facebook, Instagram, Threads, TikTok, YouTube, X
  • WhatsApp Business - multiple numbers
  • 3,000 SMS + 500 voice minutes/mo included
  • Full call center - agent routing, warm transfer with context, recording
  • Full CRM · up to 10,000 contacts
  • Up to 25 active flows
  • Full Analytics + Insights dashboards
  • Ads campaigns & content approvals
  • API access - read/write + webhooks
  • Email + chat support
Start Free Trial

30-day free trial · No credit card

Enterprise

50+ seats, call-center scale, compliance needs

From$499/month
Custom, invoiced annually
  • 50 seats included · custom above, volume-negotiated
  • All 6 platforms + priority access to new integrations
  • Dedicated virtual number SLA
  • 15,000 SMS/mo included, contract-scaled
  • 2,000 voice minutes/mo, custom retention & recording policy
  • Full CRM · unlimited contacts
  • Unlimited active flows
  • Full Analytics + custom reporting
  • Full API access, higher rate limits
  • Dedicated CSM, priority SLA, SSO/SAML, white-label option
Contact Sales

Usage beyond your bundle - billed per unit, itemized on every invoice

Starter
$0.035 / SMS
$0.090 / min
Growth
$0.028 / SMS
$0.070 / min
Enterprise
$0.020 / SMS
$0.050 / min
7 DaysFree trial
No cardRequired to start
CancelAnytime
Every tierHuman support included
Integrations

Connects with everything
your team already uses.

Native integrations. No middleware. No extra cost.

FacebookInstagramWhatsAppX / TwitterLinkedInTikTokThreadsTelegramAfrica's TalkingPaystack
Use Cases

Built for every team.
Every industry.

From marketing agencies and sales teams to enterprises and content creators - Social Tribbe has the tools you need to succeed.

Marketing Agencies

Manage all clients from one powerful dashboard

  • Unlimited client account management
  • White-label reports and branding
  • Team collaboration and permissions
  • Client performance dashboards
  • Bulk social media scheduling

Sales Teams

Convert leads faster with CRM and automation

  • Lead capture and AI scoring
  • Automated follow-up sequences
  • Visual pipeline management
  • Performance tracking and forecasting
  • Quote and proposal generation

E-commerce Brands

Drive sales with social commerce and engagement

  • Product launch campaigns
  • Customer service automation
  • Sales attribution tracking
  • Shopping cart integration
  • Review management

Content Creators

Grow your audience across every platform

  • Cross-platform growth analytics
  • Engagement optimisation tools
  • Multi-platform scheduling
  • Audience demographics
  • Content performance insights

Enterprises

Enterprise-grade security and control

  • Multi-team management
  • SSO & 2FA security controls
  • Custom integrations and API
  • Priority SLA & dedicated support
  • Dedicated account manager

Trusted across industries

TechnologyHealthcareFinanceEducationReal EstateHospitalityRetailProfessional Services

See how businesses like yours are growing

Join thousands of businesses using Social Tribbe to scale their marketing, automate workflows, and grow revenue.

500+
Agencies
1,000+
Sales Teams
2,500+
E-commerce
300+
Enterprises
FAQ

Questions, answered

Facebook, Instagram, Twitter/X, LinkedIn, TikTok, Threads, WhatsApp, SMS, and voice calls - all in one inbox, with one CRM behind all of them. You don't juggle separate logins per platform.

No. The 30-day trial starts with just an email - no card required, and you can cancel anytime with no obligation.

Yes. Connect HubSpot and your Contacts and Deals two-way sync automatically - Social Tribbe's own CRM stays available too, so you're never forced to migrate off what already works for your team.

Per-seat plus metered usage on SMS and voice - never by contact count or per-automation, and every channel ships in every tier. No feature is held back as a forced upgrade.

Every agent needs a fallback phone number on file specifically for this - if your softphone becomes unreachable, the call rings your actual phone instead of dropping the caller.

Every workspace is isolated at the database layer, encrypted in transit and at rest, and you can export your contacts, deals, and conversation history at any time - no lock-in.

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4.9 from 2,500+ reviews

Your brand deserves
a platform that delivers.

Run your social, CRM, and automation on one platform - with zero downtime tolerance.

No credit card required · 30-day free trial · Cancel anytime

Enterprise-grade security
256-bit encryption
GDPR compliant
SOC 2 Type II
Context-preserving call transfer